Support

Guiding Principles

Whether you just need to keep the lights on or need help with continuous improvement and feature enhancements across a full digital ecosystem, our support services can scale to meet your needs.

Throughout the year, we provide clients with insights and strategic guidance to make informed decisions and collaborate with hosting partners to ensure sites remain in good working order.

  • Site Troubleshooting
  • Security Updates
  • System & Application Upgrades
  • New Feature Creation
  • Performance & Accessibility Remediations
  • Browser Compatibility Adjustments

Relevant Project

A unified codebase for simplified maintenance & performance.

Since 1996, Poets.org has been the premier resource for poems, biographies, essays, and other verse-related resources. Produced by the Academy of American Poets, Poets.org runs on a decoupled Drupal environment—a Drupal back-end and Vue.js front-end—neither of which the AAP can maintain alone. So, when its original development partner left the customer services market, Poets.org quickly needed a reliable replacement to help it stay online.

Read the case study

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